According to Rutgers there are 15 rules to proper e-mail netiquette. http://mmlweb.rutgers.edu/music127/basic/email.htm
1. Beware what you write – remember that anything you say can be forwarded to anyone who has also has an e-mail
2. Think before you act – “The immediacy of online communication begs for irrationally instant outbursts. Written notes have greater permanence than intemperate utterances”
3. Be concise – keep your messages short, brief and to the point
4. Don’t send chain letters – unless you know the person will want it, most people really don’t like to get junk mail
5. Don’t Spam (mass dissemination of unsolicited messages) – it’s just annoying
6. Don’t spread hoaxes – check to make sure information you are sending is accurate before you send it
7. Do not type in all capital letters – IT’S HARD TO READ AND LOOKS LIKE YOU’RE SHOUTING ALL THE TIME.
8. Write and type well – As mentioned before, proper grammar and spelling does make a difference as to how you are perceived.
9. Be complete – remember that writing an e-mail is not the same as speaking. Some things may not seem obvious when written in text.
10. Do not overuse acronyms – this makes it very difficult to understand your message…and not all people understand every one.
11. Use line breaks between paragraphs – this simply makes messages easier to read, whether printed out or on the screen.
12. Fill in the subject line – especially for people who receive many e-mails in one day, it is easier for them to organize and prioritize the messages which come in. They are also easier to find again, once they have been filed.
13. Keep replies short – in terms of quoting past emails (i.e. an ongoing conversation), you should delete any part of previous emails that you do not refer to in your response. This keeps communication quick and easy for the other person to follow.
14. Send the entire URL – it is easier for the person to access the page if the hyperlink is already on the page. Otherwise they would have to copy and paste it or search for it on their own.
15. Sign your work. - People like to know who it is they are communicating with.
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1 comment:
Wow maybe I should send this list out to my co workers... or maybe not because I don't follow half of these... and I probably never will. When I email someone I never really concentrate on spelling and grammer I leave that up to the spell check and if it doesn't catch it then oh well. I never send junk mail ... I never even open the crap that others send me... it goes directly to my junk mail box and then is deleted. I an usually good at keeping my emails pretty short unless i have lots of things to say or lots of time on my hand which is like never.
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